Terms
Terms of Service
These Terms of Service govern your access to and use of ZiperHub and the services provided through our platform.
1. Acceptance of These Terms
By creating an account, accessing, or using ZiperHub, you agree to be bound by these Terms of Service.
If you do not agree with these Terms, you should not use ZiperHub or purchase services through the platform.
Important: Please read these Terms carefully before creating an account or using ZiperHub.
2. User Accounts
Certain features of ZiperHub require you to create an account.
You agree to provide accurate information when registering and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your username, password, and other account credentials.
You are responsible for activity conducted through your account and should notify ZiperHub promptly if you believe your account has been compromised.
3. Marketing Communications & Email Consent
When you register for a ZiperHub account, you may be given the option to consent to receiving marketing and promotional communications from ZiperHub.
If you select the marketing email consent option during registration, you expressly agree that ZiperHub may use the email address associated with your account to send you marketing and promotional communications.
Your Choice
Marketing email consent is intended to be voluntary and separate from communications that are necessary to operate your ZiperHub account.
You may withdraw your marketing email consent at any time by using the unsubscribe option provided in our marketing emails or by contacting our support team.
Unsubscribing from marketing communications does not necessarily stop essential transactional or service-related communications, including account notifications, order updates, payment confirmations, security notifications, password-related messages, or other communications necessary to provide ZiperHub services.
Marketing Email Records
Where applicable, ZiperHub may maintain records of marketing communication preferences and consent for compliance, administrative, and email-delivery purposes.
These records may include the email address, subscription status, date and time of consent, and relevant registration information.
4. Our Services
ZiperHub provides social media marketing and related digital services through its platform.
Services may include social media followers, likes, views, engagement, watch time, and other digital marketing services depending on the services currently available on the platform.
Service descriptions, prices, delivery estimates, quantities, refill periods, and other specifications may change from time to time.
ZiperHub does not guarantee that engagement delivered through a service will remain permanently on a third-party platform.
5. Orders
When placing an order, you are responsible for entering the correct service, quantity, destination URL, username, or other information required by the selected service.
ZiperHub is not responsible for losses resulting from incorrect information supplied by you.
Once an order has entered processing, cancellation may not be possible.
Delivery times displayed on the platform are estimates unless explicitly stated otherwise.
6. Payments & Wallet Balance
ZiperHub may allow users to fund an account balance before purchasing services.
You agree to use valid payment methods and only use funds that you are legally authorized to use.
Promotional bonuses, credits, or other promotional balances may have additional restrictions and may not be withdrawable as cash.
ZiperHub may investigate transactions that appear fraudulent, unauthorized, abusive, or otherwise suspicious.
7. Third-Party Social Media Platforms
ZiperHub is an independent service provider and is not affiliated with, endorsed by, or officially connected to Instagram, TikTok, YouTube, X, Telegram, Spotify, or other social media platforms unless explicitly stated.
Third-party social media platforms may change their algorithms, policies, APIs, security systems, account restrictions, or methods for detecting and removing third-party engagement.
As a result, ZiperHub cannot guarantee that engagement delivered through a service will remain permanently on a third-party platform.
ZiperHub is not responsible for account suspension, restriction, deletion, reduced reach, loss of monetization, or other consequences imposed by a third-party platform.
8. Refills & Service Guarantees
Some services may include refill or replacement guarantees. Where applicable, the specific service description controls the duration and conditions of the guarantee.
A refill guarantee does not necessarily mean that an order is permanent. It generally means that eligible losses may be replaced during the stated refill period.
Refill guarantees may become unavailable where a destination account is made private, the URL changes, content is deleted, the account is suspended, or other stated service conditions are not met.
9. Prohibited Use
You agree not to use ZiperHub to:
- Commit or facilitate illegal activity.
- Conduct fraud, scams, or deceptive activities.
- Attempt to compromise ZiperHub's systems.
- Interfere with the operation of the platform.
- Abuse payment systems or initiate fraudulent transactions.
- Use stolen payment credentials.
- Attempt to gain unauthorized access to another account.
- Abuse support, refund, refill, or promotional systems.
- Upload malicious software or harmful code.
- Attempt to bypass security mechanisms.
We reserve the right to restrict or terminate accounts that violate these requirements.
10. Refunds
Refunds are handled according to the ZiperHub Refund Policy.
Before placing an order, users should review the service description and applicable refund conditions.
Completed services generally cannot be reversed simply because a user changes their mind.
11. Account Suspension & Termination
ZiperHub may suspend, restrict, or terminate an account where we reasonably believe that the account has violated these Terms, engaged in fraud or abuse, created security risks, or otherwise threatened the integrity of the platform.
We may also restrict access where required by law or by payment, infrastructure, or service providers.
Termination does not automatically eliminate obligations that arose before termination.
12. Service Availability
We aim to keep ZiperHub available and reliable, but we do not guarantee uninterrupted access.
The platform may temporarily become unavailable because of maintenance, upgrades, infrastructure failures, provider outages, security incidents, or circumstances outside our reasonable control.
13. Limitation of Liability
To the maximum extent permitted by applicable law, ZiperHub will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from the use of our platform or third-party services.
This includes losses relating to social media account restrictions, loss of followers or engagement, changes to third-party platforms, loss of revenue, business interruption, or loss of data.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, technology, legal requirements, or business practices.
Updated Terms will be posted on this page and the "Last updated" date will be changed accordingly.
Continued use of ZiperHub after changes take effect may constitute acceptance of the updated Terms, to the extent permitted by applicable law.
15. Contact Us
If you have questions regarding these Terms, your marketing email preferences, or your account, please contact ZiperHub.
Email: [email protected]